Terms of Service
The agreement governing your use of the SulamX website and the SulamX Pro indicator.
Last updated: July 26, 2026
These Terms of Service ("Terms") govern your access to and use of the SulamX website at sulamx.com (the "Site") and the SulamX Pro software product (the "Service"). By purchasing a subscription, accessing the Service, or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Please also review our Privacy Policy, Refund Policy, and Risk Disclaimer, which are separate documents and are incorporated into these Terms by reference.
1. Who We Are
The Service is provided by SULAMX LTD, a limited company registered in Israel, company number 517364030 ("SulamX", "we", "us", or "our").
You can contact us at any time at info@sulamx.com.
2. The Service
SulamX Pro is a premium technical chart-analysis indicator — a software add-on that runs natively on the TradingView charting platform. It analyzes price charts and displays visual overlays, structural markings, quality ratings, and configurable alerts directly on your charts.
In plain language: SulamX Pro is an educational and analytical software tool. It helps you study and organize what a price chart is showing. It does not tell you what to buy or sell, does not predict the future, does not execute trades, does not connect to any brokerage account, and does not manage money. All decisions about whether, when, and how to trade — if you trade at all — are made entirely by you.
Access to SulamX Pro is delivered through TradingView's invite-only scripts mechanism. After your purchase is confirmed, you provide us with your TradingView username, and we grant access to the indicator on that TradingView account. A TradingView account (created and maintained by you directly with TradingView) is required to use the Service.
3. Eligibility and Account
To use the Service, you must:
Be at least 18 years of age (or the age of legal majority in your jurisdiction, if higher);
Have the legal capacity to enter into a binding contract;
Provide an accurate, valid TradingView username that belongs to you when requesting access; and
Keep your contact information (including the email address used at purchase) accurate and up to date.
Access is granted to the specific TradingView account you provide. You are responsible for maintaining the security of your own TradingView account and email account. If you provide an incorrect username, contact us at info@sulamx.com and we will re-assign access to the corrected username belonging to you.
4. Subscription, Billing, and Renewals
Pricing. The SulamX Pro subscription is USD $98 for the first month (introductory price), and USD $348 per month thereafter. Applicable taxes (such as VAT or sales tax) may be added at checkout depending on your location.
Automatic renewal. Your subscription renews automatically each month at the then-current monthly price until you cancel. By subscribing, you authorize recurring monthly charges to your payment method until cancellation.
Merchant of Record. All payments, invoices, billing, taxes, cancellations, and refunds are processed by Paddle.com ("Paddle"), acting as Merchant of Record. Your purchase is completed through Paddle's checkout, your payment details are handled by Paddle (we never see or store them), and Paddle's Buyer Terms apply to the payment transaction in addition to these Terms. Your card or bank statement may show a charge from Paddle.
Price changes. We may change the subscription price from time to time. If we do, we will give you advance notice by email at least 30 days before the new price takes effect, and the change will apply only from your next renewal after the notice period. If you do not agree to a price change, you may cancel before it takes effect.
Failed payments. If a renewal payment fails, Paddle may retry the charge. If payment cannot be collected, we may suspend or revoke access to the Service until payment is resolved.
5. Cancellation
You may cancel your subscription at any time, either:
Through the Paddle customer portal (a link is included in your receipt and billing emails); or
By emailing us at info@sulamx.com from the email address used at purchase.
Cancellation takes effect at the end of your current billing period. You will retain access to the Service until that date, and you will not be charged again. We do not provide prorated refunds for partial billing periods, except as described in our Refund Policy or where required by law.
6. Refunds
Refunds are handled in accordance with our separate Refund Policy, and are processed by Paddle as Merchant of Record. Please review the Refund Policy for eligibility conditions and how to submit a request. Nothing in these Terms limits any non-waivable statutory refund rights you may have under applicable consumer-protection law.
7. License and Acceptable Use
License. Subject to these Terms and payment of the applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use SulamX Pro on one (1) TradingView account — the account whose username you provided — for your own personal, non-commercial chart analysis, for the duration of your active subscription.
Restrictions. You agree that you will not, and will not permit or assist anyone else to:
Share, lend, rent, sell, resell, sublicense, or transfer access to the Service, or make it available to any third party;
Use the Service on, or request access for, a TradingView account that does not belong to you;
Copy, reproduce, republish, or redistribute the Service, its source code, or its visual output in any product, service, publication, or paid group;
Reverse engineer, decompile, disassemble, or otherwise attempt to derive, extract, or reconstruct the source code, methodology, logic, formulas, or internal workings of the Service, in whole or in part;
Create derivative works based on the Service or its methodology, or use the Service to build, train, or inform a competing product or dataset;
Circumvent, disable, or interfere with the access-control or licensing mechanisms of the Service or of TradingView;
Use the Service to provide advice, recommendations, or portfolio management to others, or otherwise represent the Service's output as investment advice; or
Use the Service in violation of any applicable law or of TradingView's terms of use.
Violation of this Section is a material breach of these Terms and may result in immediate revocation of access without refund, in addition to any other remedies available to us.
8. Intellectual Property
The Service — including its software code, analytical methodology, algorithms, visual design, chart overlays, labels, alert structures, documentation, and all related content on the Site, together with the SulamX name and logo — is and remains the exclusive property of SULAMX LTD and is protected by copyright, trade-secret, trademark, and other intellectual-property laws.
These Terms grant you only the limited license described in Section 7. No ownership rights are transferred to you. All rights not expressly granted are reserved by SULAMX LTD. Any feedback or suggestions you provide about the Service may be used by us without restriction or compensation.
9. Not Financial Advice; Risk Disclosure
Read this section carefully. It is a fundamental part of the agreement between us.
Educational tool only. SulamX Pro is an educational and analytical software tool for studying price charts. Nothing provided by SulamX — including the Service, its visual output, alerts, quality ratings, the Site, documentation, guides, emails, or any communication from us — constitutes investment advice, financial advice, trading advice, tax advice, legal advice, or a recommendation, solicitation, or offer to buy or sell any security, futures contract, derivative, currency, or other financial instrument.
We are not advisors or brokers. SULAMX LTD is not a broker-dealer, investment advisor, financial advisor, portfolio manager, or commodity trading advisor, and is not registered or licensed as any of these with any regulatory authority in any jurisdiction. No content from us should be treated as personalized or professional advice. If you need financial advice, consult a licensed professional.
Substantial risk of loss. Trading futures, and trading financial instruments generally, involves substantial risk of loss and is not suitable for every person. You can lose some or all of your invested capital, and in leveraged products you may lose more than your initial investment. You should only trade with money you can afford to lose.
No performance promises. We make no representation, warranty, or guarantee of any kind regarding trading results, profitability, accuracy of chart analysis, or outcomes of any kind. Any illustrative, historical, hypothetical, or backtested information — wherever it appears — is not indicative of future results. Hypothetical performance has inherent limitations and does not reflect actual trading.
Your decisions, your responsibility. Any trading or investment decision you make while or after using the Service is made solely by you, at your own risk, based on your own judgment. To the maximum extent permitted by law, SULAMX LTD accepts no responsibility or liability for any trading or investment decisions, or for any losses, made or incurred by you or anyone else in connection with the Service.
Our separate Risk Disclaimer contains additional important disclosures and is incorporated into these Terms.
10. Third-Party Platforms
The Service runs on the TradingView platform, which is owned and operated by a third party unaffiliated with SulamX. You acknowledge and agree that:
You are responsible for creating and maintaining your own TradingView account and for complying with TradingView's own terms of use and subscription requirements (certain TradingView features, such as some alert capabilities, may require a paid TradingView plan purchased separately from TradingView);
We do not control TradingView and are not responsible for TradingView outages, downtime, data errors, delayed or missing market data, changes to TradingView features, pricing, policies, or the invite-only scripts mechanism, or the suspension or termination of your TradingView account by TradingView;
If TradingView materially changes or discontinues functionality on which the Service depends, we will use reasonable efforts to adapt the Service, but we cannot guarantee uninterrupted compatibility; and
SulamX is not endorsed by, affiliated with, or sponsored by TradingView. TradingView is a trademark of its respective owner.
Similarly, payments are handled by Paddle, a third party, and Paddle's own terms and privacy policy govern its processing of your payment.
11. Availability and Support
We provide customer support by email at info@sulamx.com. We aim to respond promptly during ordinary business days, but we do not guarantee any specific response time.
We will use commercially reasonable efforts to keep the Service functioning as described, but the Service is provided "as is" and "as available." Because the Service runs entirely on TradingView's platform, we cannot and do not guarantee uninterrupted availability, and we are not responsible for unavailability caused by TradingView, your internet connection, your device, market-data providers, or events beyond our reasonable control. We may update, modify, or improve the Service from time to time without notice, provided this does not materially reduce its core functionality during your paid period.
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted by applicable law:
No trading losses. SULAMX LTD, its shareholders, directors, officers, employees, and agents shall have no liability whatsoever for any trading or investment losses, loss of profits, loss of capital, or missed opportunities incurred by you or any third party, whether or not connected to your use of, reliance on, or inability to use the Service.
No indirect damages. We shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, goodwill, or business, arising out of or relating to these Terms or the Service, even if advised of the possibility of such damages.
Liability cap. Our total aggregate liability arising out of or relating to these Terms or the Service, from all causes of action and all theories of liability, shall be limited to the total subscription fees you actually paid to us (via Paddle) for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for willful misconduct.
13. Indemnification
You agree to indemnify, defend, and hold harmless SULAMX LTD and its shareholders, directors, officers, employees, and agents from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Service; (b) your breach of these Terms; (c) your violation of any applicable law or of any third party's rights, including TradingView's terms; or (d) any trading or investment activity you undertake.
14. Termination
By you. You may terminate at any time by cancelling your subscription as described in Section 5.
By us. We may suspend or terminate your access to the Service, in whole or in part, with immediate effect and without refund, if: (a) you materially breach these Terms, including the license restrictions in Section 7 (such as sharing access, reselling, or attempting to reverse engineer the Service); (b) your payment fails and is not cured; (c) we are required to do so by law or by a platform on which the Service depends; or (d) we discontinue the Service, in which case we will provide reasonable advance notice and a prorated refund of any prepaid, unused fees.
Effect of termination. Upon termination, your license ends and your access via TradingView's invite-only mechanism will be revoked. Sections 8, 9, 12, 13, 16, and any other provisions that by their nature should survive, survive termination.
15. Changes to These Terms
We may update these Terms from time to time. If we make a material change, we will notify you by email or by a prominent notice on the Site at least 14 days before the change takes effect. The "Last updated" date at the top of this page reflects the current version. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you may cancel your subscription before they take effect.
16. Governing Law and Jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by the laws of the State of Israel, without regard to its conflict-of-law rules. The competent courts of Tel Aviv-Jaffa, Israel shall have exclusive jurisdiction over any such dispute or claim, and each party irrevocably submits to that jurisdiction. If you are a consumer in a jurisdiction whose law grants you non-waivable rights or a non-waivable local forum, nothing in this Section deprives you of those protections.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be enforced to the maximum extent permitted. Our failure to enforce any provision is not a waiver. These Terms, together with the Privacy Policy, Refund Policy, and Risk Disclaimer, constitute the entire agreement between you and SULAMX LTD regarding the Service. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
17. Contact
For any questions about these Terms or the Service:
SULAMX LTD (Israel, company no. 517364030)
Email: info@sulamx.com
Website: sulamx.com